We do not refund; only exchange is allowed.
Maximum 14 days within UAE; while maximum 30 days outside UAE
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging, not washed/ not ironed/ unaltered/ no stain.
To complete your exchange, we require a receipt or proof of purchase.
Please do not send your purchase back to the manufacturer.
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at email@example.com and send your item to: 106 Sakr Cairo Dubai AE 11311.
We are not providing cancellation after the order confirmation. We only replace items if they are defective or damaged.
Refund is only to be made if the item purchased is not available on stock, and refund to be done through the original mode of payment.
To return your product, you should mail your product to: Building 927, Hazaa Bin Zayed The First St, Abu Dhabi, UAE (United Arab Emirates)
You will be responsible for paying for your own shipping costs for returning your item.
Depending on where you live, the time it may take for your exchanged product to reach you, may vary.
If you are shipping an item over AED 200, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.